There are also several non-profit companies that offer state student loans but only a small percentage of borrowers.
The PHEAA provides its student loan services for federal-owned loans such as FedLoan Servicing. Another branch of the PHEAA – AES – guarantees and manages a number of bundle family loan programs (FFELs) and private student loans for members.
FedLoan Servicing is different from other state student loan companies because it was selected to manage the Public Service Loan Forgiveness (PSLF) program. Myfedloan Borrowers who submit an Employment Certification Form recommended by the Department of Education as soon as they consider the PSLF will transfer their federal bonds to FedLoan Servicing.
Regrettably, FedLoan Servicing and MyFedLoan’s ratings indicate that borrowers are sometimes disappointed with the services offered. myfedloan contact
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Your loan manager may have contacted you after your first loan was sent to your school. However, if you are not sure which company your loans are for, you can always log in to the National Student Loan Data System using the FSA ID (which you probably created when you first hand over your FAFSA).
You could also have several state student loan services. Or the ED may have transferred your loans from one administrator to another, which you can do without their permission. In this case, your new service administrator will send you a welcome letter with your contact information and the steps to set up a new account. wiki